The Credit Manager is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The Credit Manager will also be responsible for managing the credit and collections team, including developing and improving metrics for departmental performance, ongoing training and development of the team, and developing policies and processes in concert with other departments such as sales, marketing, and customer support.
One special responsibility of the Credit Manager will be to drive automation and simplification of technically complex billing processes. You must be comfortable around software designed for power and flexibility rather than user-friendliness. Limited support is available, but you are expected to implement change directly rather than simply request it.