The Director, Customer Care leads, mentors, and develops the Customer Care teams for 3 of our brands in 3 different locations. This position reports to the Vice President of Customer Care.
The Customer Care organization’s purpose is to support our ever-growing population of customers through providing top notch customer service and technical support assistance.
With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.
Drive the accomplishment of the Customer Care Vision, Mission, and Value Statements.
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Skills and Knowledge: