Associate Product Manager



Team/Department Description:

The Product Management team is responsible for setting and driving the company strategy for all platforms, applications, and features. The team provides cross-functional leadership that bridges gaps within the various groups in the company such as engineering, sales and marketing, and support. We collaborate with technical and business stakeholders to continually advance the Company’s product portfolio to be best in class.  


Strategic Imperative:

The Associate Product Manager “APM” will directly contribute to drive the design and deployment of new features for our API Platforms. The APM will work closely with developers, QA engineers, product managers, and internal stakeholders to develop creative solutions to address our partners’ and customers’ needs.


The APM will develop a deep understanding of each feature and how it affects key metrics (such as revenue) as well as customers’ and partners’ workflows. The APM must also be able to justify their implementation against competing features and priorities.


This position offers the opportunity to work on market-leading platforms and develop into a successful product manager at an established, yet rapidly growing tech company.


Primary Objectives:  


  1. Identify and gather requirements
  2. Design and document features and functionality
  3. Collaborate with technical development, QA and project management teams to implement new features

Essential Position Duties:

  • Manage the requirements gathering process with an integrated team of stakeholders which include product managers, internal stakeholders, customers and technical resources.
  • Clearly articulate feature requirements through the development of user stories, specifications, and process mapping.
  • Work with a highly technical development team, project managers, and QA engineers throughout product development, testing, and implementation phases to ensure feature integrity
  • Develop and maintain strong and productive relationships with all technical and business stakeholders in order to ensure timely and effective delivery of features
  • Monitor ongoing performance of features and act as point of contact for questions, concerns, or suggestions.
  • Contribute to the overall product vision and roadmap.


Preferred Education and/or Experience:                                                             

  • Bachelor's Degree in Computer Science, Engineering or related discipline
  • Minimum of 1 year direct experience conducting process analysis, requirements definition and use-case analysis

Skills and Knowledge:

  • Ability to understand business processes in order to define system configurations to support those processes
  • Strong analytical, problem solving, organizational, and interpersonal skills with the ability to adapt to changes and new ideas
  • Excellent verbal and written communication skills with the ability to communicate well with different types of audiences
  • Ability to work in a fast-paced environment with changing priorities, deadlines and handle concurrent projects
  • Experience in preparing requirement specifications, reading and understanding software technical documents, working with data models, relational database design, and data flow 

Computer/Software/Application Proficiency:                                                   

  • Microsoft Office Applications

Travel Requirements:

  • None





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