Stamps.com

  • Regional HR Generalist

    Category
    Human Resources
  • Overview

    By utilizing practical human resources expertise and application of industry best practices, the Regional Human Resources (HR) Generalist helps both the employee and the company maximize results. The position is responsible for the enhancing the workplace culture and supporting assigned business unit(s) and reports to the Sr. Director, Human Resources.

     

    The Human Resources department is a client services organization that works to serve 2 primary clients: the employees and the business. As such, we aim to be 3rd party neutrals who evaluate each client’s needs individually as well as in conjunction to each other to provide fair and equitable proactive consultative advice and solutions in an attempt to benefit both. The HR team services the combined companies across the functions of employee relations, talent acquisition, HR operations, talent management, health and welfare benefits, HRIS, compensation, worker’s compensation, performance management, learning and development, and project management.

     

    Company Perks!
    Competitive pay, 401k with company match, Medical, Dental and Vision Insurance, Employee Stock Purchase Plan, Educational Reimbursement, Commuter benefits, Discount programs, Inventor patent bonuses

     

    Stamps Company Overview

    Stamps.com (NASDAQ: STMP) is the leading provider of postage online and shipping software solutions to over 725 thousand customers, including consumers, small businesses, e-commerce shippers, enterprises, and high volume shippers. Stamps.com offers solutions that help businesses run their shipping operations more smoothly and function more successfully under the brand names Stamps.comEndicia®, ShipStation®, ShippingEasy® and ShipWorks®. Stamps.com’s family of brands provides seamless access to mailing and shipping services through integrations with more than 475 unique partner applications.

    Responsibilities

    Primary Objectives:

    1. First Point of Contact
    2. Management Partnership
    3. Employee Relations and Investigations
    4. ADA Interactive Process
    5. Employee Engagement Efforts
    6. Employee Safety Lead
    7. Learning and Development, Planning and Facilitation
    8. Compliance Management

    Essential Position Duties (typical monthly, weekly, daily tasks):

    • First Point of Contact
      • Serves as the first point of contact for the Stamps.com employee base primarily located in El Segundo in addressing HR concerns/inquiries
      • Interprets, educates, and provides support and counsel on HR policies as necessary
    • Management Partnership
      • Build knowledge of the company and client-department function/process, occasionally participate in department meetings, and understand their needs to provide context to HR related issues
      • Assist in formulating and evaluating basic reports and data to provide appropriate analytical recommendations to the business unit
    • Employee Relations and Investigations
      • Ensure quick resolution and proper documentation of employee concerns and performance management issues, including evaluating performance documentation up to employment termination by utilizing policy, HR tools, precedent, labor regulations, and methodologies
      • Advise management on and assist with conducting performance discussions up to and including voluntary and involuntary terminations; collecting data for analysis
      • Conduct confidential investigations, document findings, and make recommendations for resolution
    • ADA Interactive Process
      • Educate on and facilitate the interactive process from start to finish with management, employee, and medical professionals. Document process and decisions
      • Collaborate with Benefits to coordinate certifications, leaves, etc.
    • Employee Engagement
      • Employee Events: Organize employee events of varying size throughout the year to promote good will and camaraderie among co-workers
      • Promotes the organization's philosophy and values; ensures quality in all areas; and encourages teamwork by coaching and providing support in the department and throughout the organization. 
    • Employee Safety Lead
      • Emergency Response Team: Coordinate with the Facilities Lead, insurance provider, and local Fire Marshall
      • Ergonomics: Partners with Facilities to evaluate ergonomic concerns and make recommendations
      • Physical Security: Partner with Facilities to enforce security policies, continuously monitor for safety issues
    • Learning and Development Planning and Facilitation
      • Identify trainings that will proactively address issues or facilitate growth within the client base, and co-facilitate training sessions
      • Partners with others in HR to conduct new hire orientations, sexual harassment and safety training sessions
    • Compliance Management
      • Maintains knowledge of legal requirements and government reporting regulations affecting human resource functions and ensure that policies, procedures, and reporting are in compliance
      • Ensures fair and consistent application of company policies, procedures, federal and state laws
      • Ensures postings and other public documents are current and compliant
      • Partner with Talent Acquisition on OFCCP Compliance efforts and audits
    • Special Projects as assigned

    Qualifications

    Education and/or Experience:                                                                  

    • Bachelor’s Degree in Human Resources, Business Administration, Psychology, or other related field
    • Four to Five (4-5) years of progressive Human Resources experience.
    • Two to Three (2-3) years of employee relations experience.
    • Two to Three (2-3) years of exempt level work.
    • Certifications of Human Resources professionals preferred (example: PHR/SPHR, CP/SCP).

     Skills and Knowledge:

    • General HR knowledge and experience in the areas of employee/labor relations, including employment law and HR industry practices.
    • General knowledge of federal and state laws and regulations related to HR industry practices (e.g., FLSA, FMLA/CFRA, ADA, EEO/AA, etc.).
    • Demonstrated experience interfacing with clients at all levels in an HR capacity.
    • Demonstrated experience providing guidance and consultation regarding policy and procedures to staff at all levels.
    • Proven problem-solving ability, resourcefulness, analytical skills, and experience providing recommendations based on assessment.
    • Proven ability to work independently and effectively plan and prioritize work to accomplish multiple projects with competing deadlines.
    • Ability to handle matters of confidentiality with utmost tact and diplomacy.
    • Demonstrated ability to adapt to change and actively support change initiatives in a positive manner.
    • Knowledge and experience with HR management systems and other HR software applications to track information and generate reports.

     Computer/Software/Application Proficiency:                                                   

    • Proficiency in Microsoft Office (Excel, Word, Outlook and PowerPoint)
    • Experience with ADP applications (ADP Vantage strongly preferred).

     Travel Requirements:

    • 10% domestic travel or less

    EOE/M/F/Vet/Disability

     

    #LI-SW1

     

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