Stamps.com

  • Solutions Architect - IT

    Category
    Technology and Software Development
  • Overview

    The Infrastructure Design Services (IDS) team operates under the larger IT department. IDS team designs and implements infrastructure projects, tools and solutions in Stamps.com production environment. IDS team works closely with Development, Database and QA teams to support new releases and functionalities. The team also serves as escalation point for the Data Center Operations team.

     

    The Solutions Architect – IT is a critical role at Stamps.com as it focuses on design, implementation, and maintaining the company's IT infrastructure. The role provides an architectural framework for information system development, maintenance, and enhancement efforts. Understand user and process requirements and ensure those requirements can be achieved through high quality deliverables.

     

    Company Perks:

    Competitive pay, 401k with company match, Medical, Dental and Vision Insurance, Employee Stock Purchase Plan, Educational Reimbursement, Commuter benefits, Discount programs, Inventor patent bonuses

     

    Stamps Company Overview:

    Stamps.com (NASDAQ: STMP) is the leading provider of postage online and shipping software solutions to nearly 750 thousand customers, including consumers, small businesses, e-commerce shippers, enterprises, and high volume shippers. Stamps.com offers solutions that help businesses run their shipping operations more smoothly and function more successfully under the brand names Stamps.comEndicia®, ShipStation®, ShippingEasy®, ShipWorks®, and MetaPack®.  Stamps.com’s family of brands provides seamless access to mailing and shipping services through integrations with more than 475 unique partner applications.

     

    Responsibilities

    Primary Objectives:

    1. Architect and develop highly scalable as well as supportable solutions in complex environment.
    2. Manage servers and services in production environment and ensure service availability.
    3. Develop and strictly adhere to operational policies, procedures, controls and standards
    4. Deploy automation to implement operational tasks, jobs, reports etc.
    5. Maintain top quality technical skills in a broad range of IT topics and products/tools etc.
    6. Provide IT support and work closely with other technical team, Development, QA and Database.

    Essential Position Duties:

    1. Architect and develop highly scalable as well as supportable solutions in complex environment.
    • Work with stake holders to define clear requirements and deliverables for the project.
    • Work with stake holders to define clear timeline and milestones for the project.
    • Understand current tools (and their capabilities) as well as technical expertise of the team to design highly supportable solutions.
    • Consider load and scaling requirements for the application and employ automated scaling where feasible.
    • Research/evaluate and be familiar with tools and services available in the evolving IT and cloud market.
    1. Manage servers and services in production environment and ensure service availability.
    • Troubleshoot problems, outages and performance issues.
    • Understand the technologies being used in the environment.
    • Periodically review monitoring setup/coverage and thresholds.
    • Ensure OS/machines/tools are upgraded periodically.
    • Perform regular maintenance of licenses, certificates, patches, ciphers etc.
    • Create and maintain robust documentation/knowledgebase for all new servers/projects.
    • Participate in on-call rotation.
    1. Develop and strictly adhere to operational policies, procedures, controls and standards.
    • Develop new policies, standards and principals as the environment evolves.
    • Ensure system design complies with policies, standards and principals.
    • Confirm servers meet PCI, SOX and other compliance requirements.
    • Perform audits and security reviews to ensure consistency in configuration/setup.
    • Develop and implement patching/upgrade strategy for all software/devices.
    1. Deploy automation to implement operational tasks, jobs, reports etc.
    • Design solutions for enforcing uniform environments, monitor environment drifts.
    • Deploy configuration management and auditing tools.
    • Deploy Infrastructure as Code to ensure consistency.
    • Adhere to best practices and standards when creating scripts.
    • Create frameworks and standards for operational processes/jobs/scripts.
    • Own the development, deployment and on-going management of operational tasks, jobs, scripts etc.
    • Work with Dev/QA to create and maintain fully automated CI/CD pipeline using Jenkins, Ansible, Git etc.
    1. Maintain top quality technical skills in a broad range of IT topics and products/tools etc.
    • Research and implement relevant tools and technologies for managing and monitoring infrastructure.
    • Keep up-to-date understanding and knowledge of new tools/techniques.
    • Maintain understanding of changes in AWS and adhere to the AWS best practices.
    • Keep up with the latest developments in industry trends.
    • Understand differences in best practices between on-prem, cloud and hybrid deployments.
    1. Provide IT support and work closely with other technical teams such as Development, QA and Database.
    • Help with troubleshooting issues in all environments (Dev, QA, etc).
    • Provide guidance, tools, scripts, SOPs and support to other departments.
    • Work with Development and Database teams to architect and implement new solutions

    Qualifications

    Additional Positon Duties:

    • Sit for prolonged periods of time.
    • Utilize wrist and hands for a prolonged period of time.
    • Walk short distances.
    • Stand for short periods.
    • Speaking and conversing with others.
    • Lift up to 25lbs without assistance up to chest height.

    Education and/or Experience:                                                                  

    • Bachelor's degree in engineering or computer science or equivalent experience.
    • Five or more (5+) years of experience architecting and building highly available, scalable and supportable environments
    • Five or more (5+) years of experience with Microsoft products such as Windows Server, Active Directory, SQL server etc.
    • Five or more (5+) years of experience with Linux, DNS, Mail servers
    • Five or more (5+) years of working experience in production 24x7 customer facing environments
    • Five or more (5+) years of hands-on experience with PowerShell scripting
    • Five or more (5+) years of experience designing and working with Data backup solutions
    • Five or more (5+) years of experience maintaining highly secure and compliant environments
    • AWS SysOps/Solutions Architect certification(s) preferred.

    Skills and Knowledge:

    • Strong systems architecture knowledge and familiarity with design principles
    • Excellent understanding of Microsoft Windows, SQL, AD, etc.
    • Clear understanding of Networking and server technologies
    • In-depth knowledge of securing servers and infrastructure
    • Possesses excellent communication skills
    • Detail-oriented and able to multitask effectively
    • Ability to create clear and robust documentation/wikis/training materials
    • Understand and create network and server architecture diagrams
    • Ability to master new domains and technologies and train other team members
    • Collaborate and work effectively with other members of team as well as other teams
    • Show high degree of urgency when dealing with production issues while staying calm

     

    Computer/Software/Application Proficiency:                                                   

    • Microsoft products such as Windows Server, Active Directory, SQL server.
    • Linux, DNS, Mail servers
    • PowerShell

    Travel Requirements:

    • 10%

    EOE/M/F/Vet/Disability

     

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