Stamps.com

Job Listings

Stamps.com is the leading provider of Internet-based mailing and shipping solutions. Stamps.com’s PC Postage service enables small businesses, shippers, enterprises and consumers to print U.S. Postal Service-approved postage right from their home or office with just a PC, printer and Internet connection. The Company currently has PC Postage partnerships with Avery Dennison, Microsoft, HP, the U.S. Postal Service and others. Stamps.com also sells PhotoStamps which enables customers to create fully customizable and valid PhotoStamps postage that contains their own digital photograph or business.

 

Stamps.com was founded in 1996 and has since grown into one of the most successful Internet based companies in the Los Angeles area with over 250 employees, serving over 500,000 customers and achieving very strong financial results. The Company places an emphasis on investing in its employees and continually invests in its core technology, customer service and marketing assets. Stamps.com is located El Segundo, CA and is a publicly traded company on the NASDAQ market under the symbol STMP.


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The Fraud Data Scientist is responsible for monitoring and understanding customer behavior, detecting unusual activity, and preventing fraudulent payments and losses while mitigating the impact on legitimate customers.  Reporting to the Sr. Director, Finance; the role will require strong quantitative, technical, and analytical skills to balance these two competing demands.

 

Using statistical or machine learning techniques, the Fraud Data Scientist will tune home-grown and third-party fraud prevention technologies and design algorithms and heuristics to identify high-risk transactions, automating real time transaction decisions. The role will work with Stamps.com’s engineering team to architect and implement new fraud-prevention technologies, and will train customer-facing fraud representatives on new practices, procedures, and technologies, taking back insights on newly developing fraud trends suggesting future analysis.

 

The Finance Operations Group oversees billing, payment processing, and the flow of funds through the technical systems of Stamps.com and its subsidiaries.  In addition to monitoring ongoing operations, we work closely with the Product and R&D teams to manage profitability and risk in new features and offerings.          

 

This role directly improves customer experience with our security systems, helping to retain customers, and at the same time protects Stamps.com and its affiliates from monetary losses from fraudulent activity.

 

Stamps.com is the leading provider of Internet-based mailing and shipping solutions. Stamps.com’s PC Postage service enables small businesses, shippers, enterprises and consumers to print U.S. Postal Service-approved postage right from their home or office with just a PC, printer and Internet connection. The Company currently has PC Postage partnerships with Avery Dennison, Microsoft, HP, the U.S. Postal Service and others. Stamps.com also sells PhotoStamps which enables customers to create fully customizable and valid PhotoStamps postage that contains their own digital photograph or business.

US-CA-El Segundo

Stamps.com’s Database Technology team is responsible for engineering and supporting cutting edge technology in database services and processes across the Company and its subsidiaries. We are a unique team that collaborates and interacts with every team in the company from technical to business oriented departments to ensure highly available, scalable, durable, secure and high performing database architecture with the utmost data integrity in a 24x7 environment.

 

The Senior SQL Server Database Administrator creates technically superior system designs that meet requirements while accommodating future needs without sacrificing ease of implementation.  The designs are balanced in pragmatism and elegance by originating and owning innovative solutions to complex technical problems, and showing commitment to the seriousness for which you associate with your work, and the discretion used in dealing with problems and issues.

 

 

US-CA-El Segundo

The Business Intelligence (BI) Department is responsible for deploying tools to support self-service data retrieval by business unit analysts as well as developing advanced reporting, analysis and process automation, all utilizing the Microsoft BI stack and technologies. The BI Developer supports the department and company by maintaining and improving BI tools and processes that consolidate information from over a dozen independent IT systems and applications as well as developing and supporting new processes and data in a business that always strives to move forward.

 

The ideal candidate will have a minimum of five years of experience as a SQL Server BI stack, with at least four years focused on SQL Server. They will be comfortable in a dynamic environment with ample opportunity to implement cutting-edge technology. Strong, proven communication skills with business stakeholders is a requirement for success in this position as translating business users’ needs into BI system implementations is the core of our mission within the company.

US-CA-El Segundo

$17.00 per hour (Temp to Hire)
 
An intricate knowledge of the relationship between software and background processes of operating systems is a MUST!

 

Our Software Support Technician roles call for individuals who are able to maintain the fine balance between technical troubleshooting and customer relationship building required to find an innovative way to solve an old problem. Simply put, we are a call center that helps our customers when our software doesnt perform correctly. If you are a technical tinkerer, this is the job for you. The roles start in an 'Introductory' (tempory to hire) capacity. 

 

This is not your typical customer service job, and Stamps.com is no typical company!

 

Stamps.com is a company you can grow with. The Software Support Technician assists external customers of Stamps.com products and services by answering questions and solving technical hardware and software related issues. This role requires a mix of technical support and customer service skills to be successful. 

 

The Customer Care Department has a mission critical task in not only meeting our customer’s needs, but doing so in the most professional and friendly manner possible.  We are the mailing and shipping experts within our company and within our industry. We take extraordinary care of our customers by solving their challenges efficiently and accurately. We share customer insights throughout the organization and help drive positive and meaningful changes.

US-CA-El Segundo

Stamps.com's Web Development team is responsible for client-side development and focuses on creating a positive user experience for potential and existing customers across multiple web properties. We are a motivated, innovative, and enthusiastic group who collaborates with product owners and designers to deliver high quality external facing websites and web applications while working in an agile scrum environment.

 

The Senior Front End developer is directly responsible for working with non-technical employees to translate business requirements into working web components/pages, converting design documents into working user interface with no loss in fidelity. This role is also responsible to program dynamic web content using JavaScript per functional requirements, evaluate product designs to help refine requirements for a better user experience, design and document code to ensure readability and maintainability as well as work with the quality assurance team to determine test plans and identify use cases for fully testing projects before release.

US-CA-El Segundo

The Financial Operations Analyst will take an active role in reviewing both system design and transactional data to optimize Stamps.com’s business practices, working closely with third-party vendors and Stamps.com’s own development, product design, Business Intelligence, and Tier 2/3 technical support teams to ensure the reliability, accuracy, and profitability of our systems.

 

The Financial Operations group at Stamps.com is responsible for making sure money is properly collected from and credited to the hundreds of thousands of customers of Stamps.com and its subsidiaries. This includes automated recurring billing and invoice generation, payment processing, credit extension, fraud prevention and more.

 

With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.

US-CA-El Segundo

Stamps.com’s Finance team is responsible for driving strategic and financial decision-making processes across the Company. We partner with Senior Management and business unit leaders to analyze and drive long-term business performance. 

 

The Financial Analyst will play a critical role in providing insightful analyses about the company’s financial and operating performance to Senior Management. The analyses will directly aid Senior Management in their decision making processes to meet annual budgets and achieve long-term strategic plans.

 

Our Company

Stamps.com® is a publically traded company (NASDAQ:  STMP) which provides Internet-based mailing and shipping solutions in the United States. Under the Stamps.com and Endicia brands, customers use our United States Postal Service (“USPS”) only solutions to mail and ship a variety of mail pieces and packages through the USPS.  Customers using our solutions receive discounted postage rates compared to USPS.com and USPS retail locations on certain mail pieces such as First Class letters and domestic and international Priority Mail® and Priority Mail Express® packages.  Stamps.com was the first ever USPS-approved PC Postage vendor to offer a software only mailing and shipping solution in 1999.  Endicia became a USPS-approved PC Postage vendor in 2000. Under the ShipStation®, ShipWorks® and ShippingEasyTM brands, customers use our multi-carrier solutions to ship packages through multiple carriers such as the USPS, UPS, FedEx and others. Our customers include individuals, small businesses, home offices, medium-size businesses, large enterprises, e-commerce merchants and warehouse shippers. 

US-CA-El Segundo

The Tax Manager is responsible for driving the strategic and compliance functions of all things tax at Stamps.com.  As a key member of the Finance & Accounting team, you will collaborate with Senior Management, internal stakeholders, and external experts to establish and implement best practices to support overall planning and compliance for US Federal and state income and indirect taxes.

US-CA-El Segundo

Stamps.com is seeking a Help Desk Associate System Administrator with help desk experience and an excellent customer service attitude. The Help Desk Associate System Administrator is vital to the IT workforce, and is responsible to help keep the technologies the organization relies on to do business current, and running smoothly. 

 

Help Desk Services are at the heart of Stamps.com’s IT support model. Our team delivers incident and request management services to authorized users. The Help Desk team helps ensure that contacts are properly categorized, prioritized and documented and that affected customer equipment is referenced

 

Stamps.com is the leading provider of Internet-based mailing and shipping solutions. Stamps.com’s PC Postage service enables small businesses, shippers, enterprises and consumers to print U.S. Postal Service-approved postage right from their home or office with just a PC, printer and Internet connection. The Company currently has PC Postage partnerships with Avery Dennison, Microsoft, HP, the U.S. Postal Service and others. Stamps.com also sells PhotoStamps which enables customers to create fully customizable and valid PhotoStamps postage that contains their own digital photograph or business.

US-CA-El Segundo

Team/Department Description:

The Inside Account Management Team for Stamps.com/Endicia works with some of our most valuable Shipping customers to enhance their experience and utilization of our products.  We are true partners in business to the customers we serve, and our customers receive great benefit from the expertise and engagement we offer.

 

Strategic Imperative:

The Inside Account Management team exists to be the eyes and ears of our most valued customers, channeling important customer feedback back to our Product and Development teams, and making sure that no large customer would ever walk away from our family of products without a meaningful attempt to understand their needs and to retain them.  We also add direct value to our company’s bottom line by presenting additional products and solutions to our existing customer base as they are developed.

US-CA-El Segundo

Team/Department Description:

The Product Management team is responsible for setting and driving the company strategy for all platforms, applications, and features. The team provides cross-functional leadership that bridges gaps within the various groups in the company such as engineering, sales and marketing, and support. We collaborate with technical and business stakeholders to continually advance the Company’s product portfolio to be best in class.  

 

Strategic Imperative:

The Associate Product Manager “APM” will directly contribute to drive the design and deployment of new features for our API Platforms. The APM will work closely with developers, QA engineers, product managers, and internal stakeholders to develop creative solutions to address our partners’ and customers’ needs.

 

The APM will develop a deep understanding of each feature and how it affects key metrics (such as revenue) as well as customers’ and partners’ workflows. The APM must also be able to justify their implementation against competing features and priorities.

 

This position offers the opportunity to work on market-leading platforms and develop into a successful product manager at an established, yet rapidly growing tech company.

US-CA-El Segundo

Stamps.com Web Applications team is responsible for the development of multiple projects including; production, maintenance, upgrades, quality assurance and compliance. We work cross functionally with other departments by using established company development standards. Development is done in a collaborative process where input and expertise help influence the overall requirements and design.

 

The Senior Software Developer will help support Stamps.com and its subsidiaries application requirements by efficiently completing strategic tasks.

US-CA-El Segundo

Team/Department Description:

This Development team serves as the backbone for Stamps.com through backend platform design, implementation and support. The team is self-motivated to deliver and increase the breadth and depth of the features and capabilities of Stamps.com enterprise software.  

 

Strategic Imperative:

The Senior Software Developer is directly responsible to build and maintain server-side application using Microsoft based products. The role requires a solution minded professional who is able to take technical specifications based on conceptual design and stated business requirement through a life cycle while working independently.

US-CA-El Segundo

The QA Engineer is responsible for creating test plans, writing scripts, developing automated test applications, performing testing, and documenting results.

 

The Quality Assurance team develops and implements test plans to improve our software products. We're an agile shop and our product is constantly evolving to meet market demands.

 

Stamps.com is the leading provider of Internet-based mailing and shipping solutions. Stamps.com’s PC Postage service enables small businesses, shippers, enterprises and consumers to print U.S. Postal Service-approved postage right from their home or office with just a PC, printer and Internet connection. The Company currently has PC Postage partnerships with Avery Dennison, Microsoft, HP, the U.S. Postal Service and others. Stamps.com also sells PhotoStamps which enables customers to create fully customizable and valid PhotoStamps postage that contains their own digital photograph or business.

US-CA-El Segundo

The System Administrator, Amazon Web Services role is responsible for migrating and implementing the service in Amazon AWS cloud to further improve the reliability and performance of the service. 

 

The Data Center Operations (DCO) team is responsible for the uptime of Stamps.com’s online services. The department is responsible for designing, implementing and maintaining hardware and software solutions required to provide 24x7 highly available web services. We ensure that our services are secure, performant and, highly available. 

 

Stamps.com is the leading provider of Internet-based mailing and shipping solutions. Stamps.com’s PC Postage service enables small businesses, shippers, enterprises and consumers to print U.S. Postal Service-approved postage right from their home or office with just a PC, printer and Internet connection. The Company currently has PC Postage partnerships with Avery Dennison, Microsoft, HP, the U.S. Postal Service and others. Stamps.com also sells PhotoStamps which enables customers to create fully customizable and valid PhotoStamps postage that contains their own digital photograph or business.

US-CA-El Segundo

Do YOU have a hunger for creating highly engaging online marketing content? Do YOU have an anything-is-possible attitude? If so, Stamps wants YOU! We are seeking an experienced, highly motivated Online Marketing Manager.

 

The role will lead the implementation and analysis of online marketing campaigns and corporate communincations initiatives and works closely with various internal department teams to generate intelligence which assists the department to maximize revenue opportunities.

 

The online marketing department is responsible for driving brand recognition and new customer acquisition to Stamps.com and our sister properties. Using all forms of online media, our team communicates the features/benefits of our products to help acquire new prospects, convert existing prospects into paid subscribers, maximize revenue and ensure product and Company objectives are met.      

 

With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.   

US-CA-El Segundo

Stamps.com is looking for a forward-thinking Project Manager who will be responsible for driving and managing our Customer Care initiatives as part of our ongoing evolution to build out a world-class customer experience. As part of our Customer Care team, this role will be responsible for development, implementation, and management of key process improvements impacting team productivity, performance, customer experience, and implementation and management of new products and/or services delivered by our Product and Development teams. This position reports to the Vice President of Customer Care.

 

The Customer Care organization’s purpose is to support our ever-growing population of customers through providing top notch customer service and technical support assistance.

 

With nearly 650,000 monthly subscribers, Stamps.com™ is the leading provider of Internet-based postage solutions. Stamps.com was the first company to be approved by the U.S. Postal Service® to offer a software-only postage service that lets customers buy and print postage online. The Company targets its services to small businesses, home offices and online retailers, and currently has PC Postage partnerships with Avery, Microsoft, HP, the U.S. Postal Service and others. Stamps.com is a publicly traded company on the NASDAQ under the symbol STMP.

US-CA-El Segundo

Stamps.com is seeking an exceptional candidate to fill the position of QA Analyst, Server, within the QA Department.

US-CA-El Segundo

Stamps.com is seeking an exceptional candidate to fill the position of QA Engineer for our Server team in Quality Assurance. This individual will be responsible for testing our various APIs as well as the inter-farm communication of back-end servers.  This IS NOT a front-end automation position.

US-CA-El Segundo

The Credit Manager is accountable for the entire credit granting process, including the consistent application of a credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers, with the goal of optimizing the mix of company sales and bad debt losses. The Credit Manager will also be responsible for managing the credit and collections team, including developing and improving metrics for departmental performance, ongoing training and development of the team, and developing policies and processes in concert with other departments such as sales, marketing, and customer support.

 

One special responsibility of the Credit Manager will be to drive automation and simplification of technically complex billing processes. You must be comfortable around software designed for power and flexibility rather than user-friendliness.  Limited support is available, but you are expected to implement change directly rather than simply request it.

US-CA-El Segundo